Medicare Better Access Training

Medicare Training for Mental Health Professionals in Private Practice

Are you scared of getting audited by Medicare? Frustrated by not being able to get any straight or consistent answers when you call the Medicare Helpline? If you’re confused, congratulations. It just proves you’re as normal as the rest of us!

But rest assured, I can help sort you out.

Sign up now for my Better Access training – it might just save your bacon!

Individual or Group Registration

You can register for yourself, or your whole practice! If you’d like to purchase bulk subscriptions for your team, select “Group” below and tell us how many people you will be registering. Make sure you enter your group or practice name and let us know whether you yourself (the group leader) will be accessing the training by selecting “Enroll Me”. Leave that blank if you are just here to register on behalf of others.

Group Discounts

The following discounts apply for group purchases:

  • 2-4 seats: 10%
  • 5-14 seats: 20%
  • 15 or more: 30%

Note: These are applied at checkout.

Scroll down for more information on the training or select Add to Cart to get started!

Starting at $197.00 inc. GST Per Seat

Group Name:
Total: $0.00 Discounted price
Courses in this Group



Since the launch of Better Access back in 2007, there have been multiple changes and adaptations to the program, leaving mental health professionals and referrers equally confused and frustrated.

In addition to the basics of Better Access (which could be confusing enough at times) we’ve had Bushfire Items, Covid Items, Telehealth, and the “Extra 10” to contend with.  While I absolutely celebrate that Better Access has helped increase the availability of private mental health treatment within the community, it has become something of a Frankenstein’s monster, with bits bolted on all over the place! Also known as an “administrative nightmare”!

And don’t get me started on the Helpline! (I know they’re doing their best, but really … )

What is the difference between a MHCP and a referral? What about a re-referral versus a review? How many sessions can my client have access to? Do referrals expire? What about Plans? What happens if I’m audited? What item numbers should I use if my client is on an Extra 10 referral? In January? And what does ‘shared liability’ mean?

If you’re confused, congratulations. It just proves you’re as normal as the rest of us!

But rest assured, I can help sort you out.

This training will take you through the basics and beyond and help you move confidently into dealing with this program within your private practice. By the time I’m done with you, you could even be whipping your referrers into shape! (Hint: They’re no more an expert than you are, and have umpteen other programs to deal with too).

Training materials include:

  • Pre-recorded video content
  • Workbook and tip sheets
  • FAQ’s and letter templates
  • Survival Guide